Return & Refund Policy

Last Updated: August 8, 2026

At Sunnyday Gadgets, we want you to be satisfied with your purchase. If you receive a product that is damaged, defective, incorrect, or otherwise eligible for return, we will work with you to resolve the issue in accordance with this Return & Refund Policy.

By placing an order with Sunnyday Gadgets, you agree to the terms below.

1. Eligibility for Returns

Products may be eligible for return if:

  • The product is defective or not functioning as expected.
  • The product was damaged before or during delivery.
  • You received an item different from the one you ordered.
  • The product does not match the description provided on our website, where applicable.
  • The product is unused and in its original condition and packaging, where a change-of-mind return is permitted.

To be eligible for a return, the product should generally be:

  • Unused or in its original condition.
  • Returned with its original packaging, accessories, manuals, and other included items where applicable.
  • Accompanied by proof of purchase or order information.

Certain products may not be eligible for return because of their nature, condition, hygiene requirements, or other applicable restrictions.

2. Return Timeframe

Customers should contact Sunnyday Gadgets within 7 days of receiving their order if they believe the product is damaged, defective, incorrect, or otherwise eligible for return.

For damaged or incorrect products, please contact us as soon as possible after delivery.

Returns requested after the applicable return period may not be accepted unless required by applicable law.

3. Damaged or Defective Products

If your product arrives damaged or develops a defect covered by the applicable warranty, please contact us with:

  • Your order number
  • A description of the problem
  • Clear photographs or videos showing the damage or defect
  • Any other information we reasonably request

We may ask you to return the product for inspection.

Depending on the circumstances, Sunnyday Gadgets may offer:

  • A replacement product
  • Repair, where appropriate
  • Store credit
  • A partial refund
  • A full refund

The appropriate resolution will depend on the nature of the issue and the applicable warranty or consumer-protection requirements.

4. Wrong Item Received

If you receive an item that is different from what you ordered, please contact us within 7 days of delivery.

Please provide your order number and photographs of the item received.

After verification, we may arrange for the incorrect item to be returned and provide the correct item or, where appropriate, issue a refund.

Where the wrong item was sent due to an error on our part, Sunnyday Gadgets will generally cover the reasonable return or replacement costs.

5. Refund Conditions

A refund may be approved when:

  • The wrong product was delivered and a replacement is not available or appropriate.
  • The product arrived damaged or defective and a replacement or repair is not appropriate.
  • An order is cancelled before fulfillment, where cancellation is permitted.
  • A return is approved under this policy.
  • A refund is otherwise required under applicable law.

Refunds are generally issued only after the returned product has been received and, where necessary, inspected.

Products that have been intentionally damaged, misused, modified, or improperly handled may not qualify for a refund unless otherwise required by applicable law.

6. Products That Cannot Be Returned

Certain products may not be eligible for return, including products that:

  • Have been used in a way that makes them unsuitable for resale.
  • Have been damaged after delivery through misuse or improper handling.
  • Are missing essential accessories or components.
  • Are specifically identified as non-returnable on the product page or at checkout.

This does not affect any rights you may have under applicable consumer-protection laws.

7. Return Shipping

If a return is required because Sunnyday Gadgets sent the wrong product or the product arrived damaged or defective, we will determine the appropriate return-shipping arrangement.

For other types of returns, the customer may be responsible for return shipping costs where permitted by applicable law and where this has been communicated before the return is made.

We recommend using a trackable shipping method when returning an item.

8. Refund Processing

Once your return has been received and approved, we will process the applicable refund.

Refunds will normally be sent back using the original payment method, where possible.

The time it takes for the refund to appear in your account may depend on:

  • The payment provider
  • Your bank or financial institution
  • The payment method used
  • Transaction-processing times

Sunnyday Gadgets cannot control delays caused by a customer’s bank or payment provider after the refund has been successfully processed by us.

9. Exchanges and Replacements

Where possible, Sunnyday Gadgets may offer a replacement instead of a refund for defective, damaged, or incorrectly supplied products.

Replacement availability depends on stock.

If the requested replacement is unavailable, we may offer another appropriate resolution, such as a refund or store credit.

10. How to Request a Return or Refund

To request a return or refund, contact Sunnyday Gadgets and provide:

Order Number: Your order number
Product: Name of the product
Reason: Reason for the return/refund
Evidence: Photos or videos where applicable

Please do not send a product back without first contacting us and receiving return instructions.

11. Contact Us

For return and refund requests, please contact:

Sunnyday Gadgets

Email: support@sunnydaygadgets.com

Phone: (070) 2 657 4300

Address: Suite 25, Rhomat Plaza, Jonah David Jang Way, Rayfield, Jos 900103, Plateau, Nigeria

Website: sunnydaygadgets.com

We will review your request and provide instructions on the next steps.

12. Changes to This Policy

Sunnyday Gadgets may update this Return & Refund Policy from time to time to reflect changes to our business, products, services, or applicable legal requirements.

Any changes will be published on this page with an updated “Last Updated” date.