Returns & Refund Policy

Welcome to Sunnyday Gadgets. We value customer satisfaction and aim to make every shopping experience smooth and reliable. Please read our Returns & Refund Policy carefully before making a purchase.

Return Eligibility

Customers may request a return if:

The item received is damaged, defective, or incorrect
The product significantly differs from the description
The item arrives incomplete or non-functional

To qualify for a return:

The request must be made within 7 days of delivery
The item must remain in its original condition and packaging
Proof of purchase or order confirmation must be provided

Non-Returnable Items

The following items may not qualify for returns:

Used or physically damaged products caused by misuse
Products returned without original packaging or accessories
Digital products or downloadable software
Clearance or final-sale items

Return Process

To request a return:

Contact our support team with:
- Your order number
- Product photos/videos (if applicable)
- A brief explanation of the issue
Our team will review your request and provide return instructions.
Once the item is received and inspected, we will notify you of the approval status.

Refunds

Approved refunds are processed to the original payment method whenever possible.

Refund processing times may vary depending on:

Payment provider
Bank processing time
International transaction delays

Please allow 5–14 business days for refunds to reflect after approval.

Exchanges

We may offer replacements or exchanges for:

Defective items
Wrong items delivered
Items damaged during shipping

Exchange availability depends on stock availability.

Shipping Costs

Customers may be responsible for return shipping costs unless the error was caused by Sunnyday Gadgets.
Original shipping fees are generally non-refundable unless otherwise stated.